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Tenants Guide

Welcome to our tenant guide. You should find everything you need here to understand the process of renting a property and should you need further assistance please contact one of our qualified lettings agents who will be happy to assist you.

Before you begin to look for a property it is important to understand the whole process of letting. You will need to take in to consideration the referencing criteria and all financial costs and implications that you will need to fulfil. Please speak to one of our team if you need any clarification or guidance in helping you through this initial process. We will be able to register you and send out any suitable properties, subject to your consent, that may match your criteria.  

The next step is to view the property, these are some things to consider when viewing:

  • How much is the rent?
  • What is included in the rent? Are there any bills included?
  • If the rent excludes all bills, how much are they? It’s a good idea to add them all up to get a total expenditure so you know if you can afford it.
  • How much is the deposit and where will it be lodged?
  • What are the tenant fees, what do they include and how much are they?
  • How long is the rental agreement for?
  • If you choose to leave the property, what is the notice period?
  • Who manages the property?
  • When you are viewing a property, remember that you are also being viewed to make sure that you are a suitable tenant for the landlord. References will be required so it will be a good idea to gather a few together beforehand as well as previous landlord checks, which will also be carried out.

Once you’ve found the perfect property, we will be able to negotiate with the landlord on your behalf. We will ensure all your requirements are put forward to the landlord. Once we get the landlord’s acceptance, we will require a reservation fee on the property. We will then start the referencing process (which may defer from landlord to landlord) which may also include a credit search. It is important to understand that the landlord’s acceptance is subject to satisfactory references and credit searches.

When the referencing criteria has been fulfilled we will notify the landlord and prepare the tenancy agreements for each party to review and approve. It is important to understand that the rental agreement is a legal document between you, the tenant and the landlord. Prior to you moving in, you will need to pay us the balance of funds (usually one month rent and five weeks’ deposit on all ASTs and licenses to occupy tenancies, and at least six weeks on all non-Housing Act 1988 tenancies) which needs to be cleared in to our account no later than the tenancy start date. The tenancy agreements will need to be signed by you and the landlord, and a check in would be arranged for you to move in. On properties managed by Douglas Martin, we will have a professional inventory clerk prepare a full property inventory and schedule of conditions, which you would need to sign and return within 7 days of receipt.

This is very importance because if anything get broken / goes missing and it is not reported, deductions from your deposit may be put forth to cover the costs to replace / fix it. It might be an idea to take photos as you go around and then get the landlord or agent to sign the back of the photos to say that they agree with the condition of the property before you move in.

Welcome to your new home!

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